At South East Administration Virtual Assistant, we are motivated to keep working hard for our clients. We discovered that over time, the only way any service organisation can successfully measure how well it’s faring is through feedback from customers. We have many platforms to get feedback from our customers and from all indications, our online services are well appreciated. Many customers are being referred through different channels, thanks to good reviews. In particular, we are most appreciated for the software that helps organisations generate, keep and disseminate records.
We are a Virtual Assistant company who will carry out the following tasks for your company:
Traditional Administration Support
Diary and Calendar Management
Email Management including daily inbox support and email Inbox detox
Travel Planning and Booking CRM Management
Typing – copy
File Management including Dropbox, Google Drive, One Drive etc)
Report, Forms, Templates creation
PDF conversions, merging or splitting
Personal errands and reminder services
Responding to customer service tickets
Processing refunds, chasing payments
Monitoring Customer Service Channels
Receptionist duties. Respond to initial enquiries including sending canned responses
Booking clients onto a CRM system
With over 15 years experience in administration and customer service we provide services to a high standard.
We are here to take the mundane daily tasks of administration away from you to ensure you get the best out of your business by putting the best into your business.
What is a Virtual Assistant?
A Virtual Assistant is someone that works remotely from home connecting with you and your company assisting you in any administrative tasks that maybe you do not have time for or want to outsource a particular project but do not have the resources to do so in your office.
VA’s are becoming ever increasingly more popular with over 25000 World wide currently working for companies across the globe.
Virtual Assistants are more flexible and cost effective than permanent or temporary office staff because they are self employed so you only pay them an hourly rate or pay per project. This means no tax or national insurances to pay as that is purely down to the VA.
Now that you understand who we are and what we do why not request a free consultation?
Who is South East Administration VA
South East Administration Virtual Assistant is a virtual assistant company run by me Donna!
I am an office administrator with over 15 years experience in Administration and customer service.
My experience ranges from ad hoc administration to document controlling, Sharepoint 360, pdf file conversions, diary management.
I also have excellent customer service knowledge.
My background also includes the local government industry in the housing, council tax and welfare benefit industry which I have a great detailed knowledge and interest in.