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NOVEMBER 2025   |  10 min read

Leading with Heart: Carnell Lewis’s Mission to Elevate South Richmond Adult Day Center

When your community counts on you, every detail matters, including how you show up online. For Executive Director Carnell Lewis, creating a professional, modern website wasn’t just about design, it was about dignity, growth, and delivering on the mission of South Richmond Adult Day Center.
10 Months of Growth at a Glance
Website Visits
900
per day
After revamp
Onboarding Support
Quick Setup
Growth in engagement
Live Assistance
Instant Help
No more website stress
A Mission That Deserved More
“Compassionate care built on genuine connection. The staff at South Richmond Adult Day Center fosters a supportive environment where every member feels valued and loved.”
As a nonprofit, the organization supports older adults and their families with daily care, meaningful connection, and a safe, welcoming environment.
The team works tirelessly behind the scenes organizing meals, programming, transportation, and more. But for Carnell Lewis, who took the reins as Executive Director, there was one thing that didn’t match the center’s heart and hustle: their website.

They had a site, technically. But it didn’t reflect the professionalism or warmth that Carnell wanted to communicate. Coming from a corporate background, she had a clear vision of what a strong online presence should look like and their outdated, clunky site just wasn’t cutting it.
“We actually had a website, but it was not one I felt was professional enough. I wanted something modernized, something I could be proud of.”
— Camell Lewis, Owner of South Richmond Adult Day Center
“Compassionate care in every interaction. The dedicated team at South Richmond Adult Day Center is committed to creating a warm, supportive, and dignified environment for every member.”
From Referral to Reality
Carnell didn’t have to search far for a solution. Her husband, already familiar with UENI, recommended she take a closer look. At first, she was skeptical. But the more she saw, the more confident she became that this was the upgrade South Richmond needed.

It wasn’t just about looks. The quick turnaround, hands-on service, and ability to get up and running without long delays sealed the deal.
“My husband referred me and once I reviewed the product and saw how great the websites were, I was amazed. The professionalism was exactly what I was looking for,” Carnell explains.
“Carnell Lewis, Executive Director. With a clear vision for professionalism and compassion, she leads South Richmond Adult Day Center in its mission to provide dignified, high-quality care.”
A Support System She Could Count On
For Carnell, the onboarding experience was a standout moment. From the start, she felt supported, not just sold to. A team member from UENI walked her through everything clearly, giving her confidence and making the process feel easy and organized.

The team didn’t just start from scratch, they reviewed the center’s old website, pulled relevant content, and brought it to life in a way that felt fresh and aligned with her vision. And when it came time to make changes, she wasn’t left on her own anymore.
A Website That Reflects the Work
The new site didn’t just look better, it felt better too. Carnell and her board of directors were proud to share it. Visitors could find information more easily. The bright, clean design made it easier to navigate and understand what the center offers.

It might seem like a small change from the outside, but internally, it sparked a big sense of pride. It was a true reflection of the organization’s heart and standards, and it finally gave them an online presence that matched the quality of their work in the community.
“This one is so much more professional… so much brighter. I love the consistency and how the information flows,” Carnell says.
A Smart Choice for a Lean Nonprofit
Like many nonprofits, South Richmond operates on tight budgets. Every dollar counts. That’s why Carnell was pleasantly surprised at how affordable the service offered by UENI was, especially for the quality she received.

Rather than relying on expensive developers or trying to figure things out on her own, she found a partner that made professional websites accessible, even for small community organizations.
“For a nonprofit that operates on donations, scholarships, and grants… you gave us an amazing website at an affordable cost,” Carnell explains.
“A gesture of trust and compassionate care. The staff at South Richmond Adult Day Center provides unwavering support, ensuring every member feels safe, valued, and respected.”
“The tool for greater community impact. An affordable, professional website has become essential for attracting up to 900 daily visits and supporting the center's growth.”
Wrapping Up: Professionalism with Purpose
Carnell Lewis’s decision to upgrade the South Richmond Adult Day Center’s website came from a place of purpose. The center has long been a trusted space where older adults find care, connection, and comfort each day. As a nonprofit grounded in service, the work they do is deeply personal and Carnell wanted their online presence to reflect that same warmth and professionalism.

This wasn’t just about tech, it was about representation and pride in the work being done every day. The result? A digital home that matches the care they offer every single day.
“We’re just so happy. Thank you for the opportunity to feature us. You all are amazing,” Carnell says.
“A trusting handhold, a meaningful connection. The staff at South Richmond Adult Day Center builds relationships that provide both companionship and compassionate support.”

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